Overview
In today’s “feedback economy,” the experiences people have with your brand throughout the entire customer journey—online and onsite—have a direct impact on future revenue.
Watch this on-demand webinar from Google Cloud and Reputation.com to learn actionable insights from real-world examples.
Join industry expert Michael Tarter, Director, Retail Strategy at Reputation.com, for a conversation with Dave Schneider, Chief Marketing Officer at Red Wing Shoes, on why reputation and experience management is critically important to retailers.
Programme
Michael and Dave’s discussion will cover topics important to retailers today, including:
01
Feedback
How to listen to feedback from customers and employees and take action on their insights
Michael Tarter and Dave Schneider in conversation
02
Reputation
The impact that online reputation has on customer acquisition and retention
Michael Tarter and Dave Schneider in conversation
03
Outlook
How to win in the feedback economy
Michael Tarter and Dave Schneider in conversation
Access
Format
On-demand webinar
Delivery
Online
Presented by
Google Cloud and Reputation.com
Featured retailer
Red Wing Shoes
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Partners
Retail innovation, powered by Google Cloud and AMD
Google Cloud powered by AMD EPYC™ processors delivers enhanced data security through AMD Secure Encrypted Virtualization (SEV), high processing performance and memory bandwidth for intensive workloads, and overall cost-efficient computing performance, enabling retail innovation through AI and machine learning to improve customer insights and experiences, high-performance customer targeting and price simulation, and security for sensitive commerce data.
Resources
Learn more about Google Cloud N2D virtual instances and Confidential Computing powered by AMD.