Join industry expert Michael Tarter, Director, Retail Strategy at Reputation.com, for a conversation with Dave Schneider, Chief Marketing Officer at Red Wing Shoes, on why reputation and experience management is critically important to retailers.
Session
Why Reputation Matters — a conversation with Red Wing Shoes, presented on demand by Google Cloud and Reputation.com.
Programme segments covered
- How to listen to feedback from customers and employees and take action on their insights
- The impact that online reputation has on customer acquisition and retention
- How to win in the feedback economy
Also speaking
Dave Schneider, Chief Marketing Officer, Red Wing Shoes